Renaissance Schaumburg, Chicago
OCTOBER 15-17TH, 2017

This event is co-located with

Renaissance Schaumburg, Chicago IL
October 15-17th, 2017

Educational Program

Our compelling educational program is led by a steering committee of experienced HR executives. The steering committee provides us with their first hand insights and we build a program that reflects these experiences, challenges and opportunities.

If you’re interested in joining the Connect HR Leadership Summit Steering Committee or speaking at the summit please email jennyholman@quartzb2b.com

SHRM Credit is available for this program, see link for more details.

Please note that the educational program will be updated shortly.

Key Themes:

  1. Leadership & Learning Development 
  2. HR Technology and Analytics
  3. Strategic HR and Operations
  4. Talent Acquisition & Retention

 

Keynote Presentations

Solve these 5 Team Challenges and Transform your Business

SPEAKERS

Lyle Wells
National Director of Leadership Processes, Flippen Group

Details

Solve these 5 Team Challenges and Transform your Business

We are all in the people business, and we know that in every industry people are our business. We also know that when people work together there is an exponential impact on the mission and production of the organization. Identifying talent is often the easiest part of our job, connecting and maximizing that talent is the key. In this session we will look at the 5 most significant team challenges and share ways to engage these issues and solve them to create dynamic teams and extraordinary outcomes.

 
Key Takeaways:
  • Dealing with Contentious Teams / Teammates
  • Navigating Change Initiatives
  • Accelerating the Effectiveness of New Teams / New Leaders
  • High Potentials Development
  • Optimizing High Functioning Teams
Keynote Panel: Organizational Culture as a Competitive Advantage

SPEAKERS

Moderator: Tamara Heimonen
Associate Director, HR Research & Advisory Services, McLean & Company

Details

Judy Edge
Corporate Vice President, Human Resources, FedEx Corporation

Details

Shawn Bryant
Vice President, Finance - North American and EMEA Payroll Operations at American Express, American Express

Details

Keynote Panel: Organizational Culture as a Competitive Advantage

This panel of top level executives will come together to address and discuss how to develop and foster a company culture by using recognition, reward, transparency and compensation versus replicating the hot culture of the moment. The attendees will hear a dynamic discussion coming from the point of views of both an HR executive and VP of Finance.

Breakout Presentations

The Evolution of Bank of America's Life Event Services Team

SPEAKERS

Lori Henkel
SVP, Global Human Resources- GHR Life Event Services Executive, Bank of America

Details

The Evolution of Bank of America's Life Event Services Team

Lori's presentation will focus on sharing the story of Bank of America's Life Event Services team, an in-house Global HR team dedicated to supporting employees, retirees and in certain situations, family members, who are impacted by a significant life events including taking a leave of absence, retiring from the company, facing a terminal illness, experiencing the loss of a loved one, critical events such as a natural disaster, or domestic violence. The team also supports our employees who are transitioning gender within the workplace.

 
Key Takeaways:
  • How the BAC Life Event Services (LES) team was created
  • The services offered by Bank of America's Life Event Services team
  • Lessons learned from the evolution of LES
  • Impact of our services to our clients and our LES teammates
Diversity & Inclusion and the Corporate Bottom-line:

SPEAKERS

DK Bartley
Vice President, Head of Talent Acquisition, Dentsu Aegis Network

Details

Diversity & Inclusion and the Corporate Bottom-line:

There are many misconceptions around implementing D&I. what are some proven tactics that work and also removes these challenges?

 

Studies show that most companies that actively promote a formal D & I initiative are more successful and gain a significant increase in revenue. This puts diversity & inclusion in a very different light. Many of the other structural benefits of creating a targeted strategy will start to organically happen and present new opportunities, particularly now in a digital economy, focused on Millennials. Linking diversity and inclusion goals to the corporate bottom-line is a differentiator. This session is design to talk about those barriers, provide proven examples that work and allow attendees to come away with a preliminary framework, of how to build the D&I business case and effectively communicate to the business in a language other than HR speak.

 

Key Takeaways:

  • What are Diversity & Inclusion Best Practices 
  • Understanding how D & I can be a revenue generator no matter what company or size 
  • What are D & I KPI’s and how do they work
  • Insuring executive sponsorship and creating the D & I business case
Workforce Analytics – What’s that and what are we building?

SPEAKERS

Sudipto Banerjee
VP - HR Operations and Services, Acosta

Details

Workforce Analytics – What’s that and what are we building?

The presentation discusses the increased need for Workforce Analytics not only for operational effectiveness but also to drive margins and competitive advantage with the use of advanced predictive modelling that has gained traction in the recent past. The area is vast and evolving and so does not have a distinctive methodology like the traditional ERPs. Most companies are struggling in choosing the right technology and securing the funds to implement solutions that notionally would give magical actionable insights. Such approach may solve some issues, but very likely will lose its sustained value overtime in providing comprehensive business decision making ability. The key to success is to build contextual algorithmic based data science capabilities employing a suit of competencies, technologies and business processes. Most CHROs and CEOs have been open to such thoughts but in the absence of a working model, their support to this initiative has been limited. Some light will be shown to gain support and appropriate sponsorship so as be able to march forward into this remarkable new journey.

 

Key Takeaways: 

  • Operational Analytics v/s Predictive Modeling 
  • Data Science 
  • Where Does It Fit In
  • Key Challenges
  • Solution Possibilities
 

 

Harnessing the Power of Inclusion to Improve Performance, Productivity, Innovation and Growth

SPEAKERS

Alan K. Nevel
Vice President, Global Diversity & Inclusion, Thermo Fisher Scientific

Details

Harnessing the Power of Inclusion to Improve Performance, Productivity, Innovation and Growth

The dialogue on diversity and inclusion must change. Many companies are at a point where they now "look" diverse; however, they have failed to capture any quantifiable business benefit. Simply put, diversity is meaningless if the culture within an organization does not fully embrace and leverage the unique skills, capabilities and experiences of its employees. The conversation needs to shift to being one about "True Inclusion".

 
Key Takeaways:
  • Why a focus on diversity without inclusion is a waste of time, effort and resources
  • A systematic approach to creating an inclusive culture which actively influences behaviors to produce more successful outcomes for employees, customers and the organization as a whole
  • Using data and workforce analytics to drive and measure “inclusion first” thinking to encourage new behaviors that lead to better business results
 

 

Celebrating Success & Strengthening Company Culture through Virtual High Fives

SPEAKERS

Natalie Stute
Chief HR Officer, Consilio, LLC

Details

Celebrating Success & Strengthening Company Culture through Virtual High Fives

A recognition rich culture is the #1 driver of employee engagement and low turnover. When employees feel appreciated and valued, they’re more likely to give that much more of their efforts and heightened contribution levels. In this presentation, Natalie Stute will share how Consilio has successfully implemented a recognition program that both recognizes and connects employees across their 20 offices and 10 countries globally in a meaningful and sustainable way. By implementing a recognition platform, called Bonusly, Consilio has been able to immediately engage employees (from India to California) in recognizing peers for the great work they do day in and day out on a real-time basis.

 
Key Takeaways:
  • Learn how to make employee recognition painless and easy
  • Increase employee engagement through peer recognition
  • Learn how to align and reinforce your company core values through recognition
  • Understand best practices and lessons learned in implementing this employee recognition program
HR Analytics and Its Impact on the Business

SPEAKERS

Jason Desentz
Chief Human Resources Officer, Horizon Global Corporation

Details

HR Analytics and Its Impact on the Business

Key Takeaways:

  • What does Predictive Analytics mean?
  • What are 3 questions to consider around Analytics and its Impact on the Business?
  • Understanding key factors for successful HR analytics setup.
  • Understanding the HR Predictive Analytics Journey.
  • Things to consider when selecting a Business Intelligence HR technology to help with analytics.
Unlocking Potential & Performance

SPEAKERS

Daniel Dellacona
SVP, HR / People Development & Organizational Effectiveness, Publicis Health

Details

Unlocking Potential & Performance

Potential and Performance are not one in the same. Organizations today need to recognize the difference between the two and then develop talent strategies to unlock both within their organization.

 
Key Takeaways:
  • The difference between Performance and Potential
  • How to assess Potential
  • Talent strategies to unlock both performance and potential
  • Leveraging both for business growth
 

 

Gremlins in the Attic: Uncovering Unconscious Bias in the Workplace

SPEAKERS

Heather E. Vogel, MHRD, SPHR, SHRM-SCP
Chief Talent Officer, The Children’s Home Society of Florida

Details

Gremlins in the Attic: Uncovering Unconscious Bias in the Workplace

We know diversity efforts help us to increase our talent pools and retention. What we don’t know is that unconscious bias may be lurking underneath, undermining all the good we’re doing. Bias, hidden in the form of an unfair act or policy, costs an enormous amount of lost business, turnover and litigation. This session will provide a background on unconscious bias theory, explore how it applies to people processes and present strategies for reducing it in the workplace.

Key Takeaways:
At the end of this session, participants will be able to:
  • Define the term, unconscious bias.
  • Diagnose the characteristics and behaviors of unconscious, subtle and disguised bias.
  • Implement strategies for increasing awareness of and mitigating unconscious bias.
Mastering Talent Planning-- What CHRO's Should Know and Do

SPEAKERS

Tom Stewart
Executive Director, National Center for the Middle Market

Details

Mastering Talent Planning-- What CHRO's Should Know and Do

Nearly half of middle market executives say that a lack of key talent is actually restraining their growth--which is to say, Executives have a big stake in helping their companies attract, develop, and retain human capital. Talent planning is ad hoc at most mid-sized companies--or they have islands of excellence in a sea of adhocracy. Tom Stewart will take you through the NCMM/Vistage study of talent planning, showing how to develop and implement companywide talent planning activities, building the right amount--not too little and not too much--process into the organization

Key Takeaways:

  • What talent planning is
  • The clear correlation between superior talent planning and superior corporate performance
  • Talent today and talent tomorrow: connecting talent planning to strategy
  • The ABLE framework: a tool to help move talent planning forward

 

How Did Healthgrades Reduce Medical Benefit Cost by 15%?

SPEAKERS

Kate Hyatt
Chief People Officer, Healthgrades

Details

How Did Healthgrades Reduce Medical Benefit Cost by 15%?

In 2016, the Healthgrades HR team redesigned the company medical benefits program for 2017 resulting in a 15% YOY decrease while most companies experienced an increase of 5-6%. A creative strategy including competitive bids, new plan design, and additional voluntary benefit offerings achieved this goal. Multi-channel communication, an online exchange platform and individual decision-making sessions were key to success.

 

Key Takeaways: 

  • Increase options
  • Communicate, communicate, communicate
  • Reduce the risk for the employee
  • Treat this as a change management initiative
 

 

Supporting Our Transgender Employee, Our Company and Our Customers:  One Company's Story

SPEAKERS

Tracie Sponenberg
Senior Vice President, Human Resources, The Granite Group

Details

Supporting Our Transgender Employee, Our Company and Our Customers: One Company's Story

Large companies have diversity departments. Small and medium sized companies have HR practitioners - if they are lucky - who wear many hats. What do you do when presented with your first Transgender employee, coming out in a customer-facing position, in a very traditional, male-dominated environment? Hear one company's story of how their employee successfully transitioned through educating the team, and customers.

 
Key Takeaways:
  • One company's story from start to now, on transgender employees in the workplace
  • Recent legal developments supporting transgender rights -including speculation on what is likely to happen under the new President
  • A list of helpful resources across the country
  • Our company's policy changes, along with our step by step process for supporting, educating, training and more
Healthcare Cost Governance - New Frontier For Human Resource Leaders

SPEAKERS

Jim Arnold
Founder & CEO, finHealth, Inc.

Details

Healthcare Cost Governance - New Frontier For Human Resource Leaders

Jim Arnold, Founder & CEO of finHealth and David Hester, Sr. VP Business Development, will review the concept of Healthcare Cost Governance. This new frontier for Human Resources and Financial Leaders explores the five questions you should be asking about healthcare expenditures, and demonstrates how data analytics and real-time audits can reduce rapidly escalating healthcare costs and promote healthy outcomes for employees.

 
Key Takeaways:
  • Healthcare is the 2nd largest "people" cost behind salaries.
  • Per the Center for Medicare & Medicaid (CMS), healthcare costs expected to rise 6% per year over the next 10 years.
  • Also per CMS, healthcare claims have a very high error rate at over 12%.
  • Common billing errors include medical claims paid without coverage, duplicate payments, age/gender conflicts, excessive units billed and NCCI Coding edit errors (upcoding).
Executive Session Planning: Taking the Perspective of the CEO and Board of Directors

SPEAKERS

Terri Hartwell Easter
Principal, T.H. Easter Consulting

Details

Executive Session Planning: Taking the Perspective of the CEO and Board of Directors

Terri Hartwell Easter, Principal of T.H. Easter Consulting management consultancy, will discuss executive succession planning through a corporate risk management lens highlighting the role the senior leader responsible for talent management.

According to a recent American Productivity and Quality Center (APQC) Survey, only 14% of participants feel that their organizations have competent leaders in the pipeline. Given this pervasive leadership deficit, Easter will examine how star performers can be identified and developed into senior leaders and how quickly that development can happen.

The session will also touch upon:

·         how to assess and articulate current and future organizational capabilities and requirements, including how to set or reset key organizational leadership competencies.  

·         diverse approaches for assessing current leaders with an eye to aligning business strategy (current and future) and organizational capabilities with talent requirements;

·          how to effectively communicate an executive succession plan internally and externally; and

·          a review of new tools for succession planning management, including assessment protocols.

Establishing Cost-Effective, Employee-Friendly Benefits in a World of Legislative Change

SPEAKERS

Robert Nourse
Regional VP of Business Development, Vantage Benefits Administrators

Details

Establishing Cost-Effective, Employee-Friendly Benefits in a World of Legislative Change

Despite legislative uncertainty around healthcare, HR professionals are on the front lines of implementation. It’s essential to have a partner who can provide information, guidance and support allowing you to create effective policies for your organization and a clear and strategic plan to communicate to your employees.

Key Takeaways:

  • Understand the Trump administration’s health-care positions, policies and priorities—including what we’ve seen so far and what’s likely to come.
  • Examine potential legislative and administrative actions and their impact on the HR industry.
  • Learn how benefit plan experts can help develop comprehensive, customized solutions that make a difference and a measurable impact.